Home Insurance

My name is Alex, and for 15 years, I was what you’d call a model homeowner. I kept the gutters...

My name is David, and for the better part of two decades, I’ve worked in the Mississippi insurance and risk...

Part I: The Call That Shattered the Paper Shield Introduction - The Phone Call We All Dread As a financial...

Part 1: The Wake-Up Call I Never Wanted For 15 years, I was what you’d call a “good” homeowner. I...

Introduction: The Sound of a Thousand Hammers It started as a low rumble, a distant percussion that felt out of...

The Conversation That Cost Me a New Roof I can still feel the pit in my stomach. A hailstorm had...

Introduction: The Keys in Our Hands The weight of the keys felt substantial in Alex’s hand, a small, metallic anchor...

Executive Summary The United States homeowner insurance market is confronting a period of significant strain, characterized by escalating costs, shrinking...

Introduction: The Day I Saw a Family Lose Their Home Twice I’ve been in the property claims field for over...

Part I: The Deluge and the Devastating Discovery A. Introduction: The Phone Call That Changes Everything It is a scenario...