Introduction: Taking the Controls For years, as a financial analyst, I operated under a core belief: efficiency, driven by data...

I’m Alex. A few years ago, I walked away from a comfortable career in marketing consulting to chase a dream...

Introduction: The 3 AM Call That Changed Everything The call came at 3:17 AM. It was from a number I...

Section 1: The First Hour—Securing Your Position at the Scene The moments immediately following a car accident are a chaotic...

Part I: The Adjudication Mandate: A Cross-Sector Analysis of Truth and Consequence The act of resolving a claim, whether it...

Introduction: Beyond the Price Tag For many Chicago residents, the annual insurance renewal process has become a source of dread....

A Note from the Author: From Firefighter to Architect For the first decade of my 15-year career in Revenue Cycle...

Part I: The Brand and the Product: Deconstructing Progressive's Market Dominance Section 1: Introduction: The Two Faces of "Commercial" Motorcycle...

Stranded on the Side of the Road For years, I treated my health insurance premium like a car payment. Every...

Section 1: The Misunderstood Toolbox: Why Your Approach to Contractor's Insurance is Flawed For years, contractor’s insurance was just another...